Privacy Policy

1. Introduction

MCITY Thrive (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. We provide trauma-informed residential care services for children and youth in Ontario. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

a) Personal Information

We may collect personal information when you:

• Contact us via forms, email, or phone

• Submit inquiries about our services

• Apply for employment or partnership opportunities

This may include:

• Name

• Email address

• Phone number

• Mailing address

• Any additional details voluntarily provided

b) Non-Personal Information

We may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent

• Referral sources

c) Cookies & Tracking Technologies

We use cookies and similar tools to:

• Improve website functionality

• Understand usage patterns

• Enhance user experience

You can manage cookies through your browser settings.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide support

• Operate and improve our website and services

• Communicate updates or relevant information

• Ensure safety, security, and compliance with applicable laws
  
  

4. Sharing & Disclosure

We do not sell personal information. We may share data:

• With trusted service providers supporting website operations

• When required by law or legal processes

• In the event of organizational restructuring or transfer
  
  

5. Data Security

We implement appropriate safeguards to protect personal information. However, no system can guarantee absolute security.

6. Your Rights

Depending on applicable laws in Ontario/Canada, you may have the right to:

• Access or correct your personal information

• Request deletion where applicable

• Withdraw consent for certain uses

To exercise these rights, contact: info@mcitygroup.com

7. Third-Party Links

Our website may include external links. We are not responsible for third-party privacy practices.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined or as required by law.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

10. Contact Us

For questions regarding this policy:
Email: info@mcitygroup.com